Frequently Asked Questions
Q: Can I lay tile over a painted concrete floor?
A: The paint will prevent mortar from sticking to the floor.
Q: In a room over the garage, I want to install laminate flooring. Can it go over the old carpet, to make a warmer floor?
Q. Are wood floors a good choice for a kitchen or bathroom?
A. It is not recommended, due to the high moisture associated with these areas. It may cause unfavorable conditions for hardwood flooring.
Q. Why should I order extra flooring? How much?
A. When ordering flooring for a normal job (i.e. were the flooring is run parallel to walls, not diagonal or specialty pattern) 10% additional flooring should be ordered. Additional flooring ordered will allow for fitting and trimming of space during installation, ensuring there is enough material to complete the project.
Q. What is the difference between “horizontal” and “vertical” bamboo flooring?
A:Natural bamboo stock is hollow and the walls of the plant are fairly thin. Strips of bamboo are therefore laminated together to make our 5/8” flooring. The terms “horizontal” and “vertical” refer to the manner in which bamboo strips are laminated together. In the horizontal style, the strips are laid flat so the top surface shows the bamboo’s natural growth rings, or “knuckles.” In the vertical style, the strips are turned on their sides and laminated together in long, slender rows creating a different appearance.
Q. Can a bamboo floor be floated?
A. The bamboo flooring is a four-sided tongue and groove product that can be nailed to a wood sub-floor or glued directly to a concrete sub-floor. A floating installation is not recommended.
Q. How does your bamboo flooring hold up to high humidity?
A. As long as you let the flooring acclimate for no less than 72 hours, with boxes opened and laid flat in the room where it is to be installed, high humidity should not affect the floor.
Q. Can I clean my bamboo floor with a mop?
A. Yanchi Bamboo flooring cleans easily with a Swiffer or similar type dry mop. As with a hardwood floor, you should avoid excessive moisture. A slightly damp mop may be used to mop up a spill.
Q. When ordering bamboo flooring how much extra should I order to allow for waste?
A. As a rule of thumb for non-professionals, add 10% for waste and cuts depending on your skill level and the layout of the area.
Q. What are the different moldings and how are they applied?
A. There are four different types of molding explained below
- The Quarter Round molding is used to hide the expansion gap left during installation.
- The Tee molding is used as a threshold in doorways or as a transition strip where the bamboo flooring meets tile or carpet of similar height.
- The Reducer molding is used as a transition from the height of the sub-floor to the height of the bamboo.
The Stairnose molding is used to cover the front edge of a stair tread or step. If used on a stair, flooring is installed behind the Starinose to cover the horizontal part (the tread) of the stair.
- The Stairtread molding is a one-piece molding used to entirely cover the structural stair tread.
Q. Can I install bamboo flooring in a bathroom?
A. Bamboo floors are not covered by warranty if installed in a bathroom. Like hardwood flooring, bamboo could swell if excessive water is left to stand.
Q. What is the difference between bamboo flooring and hardwood flooring?
A. There are several advantages to using bamboo flooring compared to hardwood flooring. First, bamboo flooring is an environmentally friendly product. It takes only a few years for a bamboo plant to grow to maturity, while it takes decades for hardwood trees. And when bamboo is harvested, the root continues to live and produces new stock. Each year, one “mother plant” generates several new bamboo stems that grow to full length in a few months, and to mature hardness in about five years. Bamboo plants are therefore quickly replenished following a harvest. Second, bamboo is actually harder than hardwood so it makes a more durable flooring. Third, in most cases bamboo is less expensive than hardwood while installation costs are the same. Hardwood installers and contractors need no additional training to install bamboo flooring. Bamboo can be installed using exactly the same tools and methods as are used for installing hardwood.
Q. What are the benefits of bamboo flooring?
A. Bamboo flooring is rapidly becoming one of the most popular types of residential flooring. Here are a few reasons why you should choose a bamboo floor:
- Bamboo floors are easy to clean.
- Bamboo floors are ideal for allergy sufferers as they do not promote dust or harbor dust mites.
- Bamboo flooring is an inexpensive alternative to hardwood flooring, usually costing 25% to 50% less than hardwood.
- Bamboo flooring is long-lasting. The laminate floors sold by BuildDirect come with 10-year and 25-year warranties.
- Bamboo flooring can be installed over numerous types of sub-floors such as: wood, sheathing grade plywood, vinyl tile, or Oriented Strand Board.
- Bamboo floors are environmentally friendly. They use a quickly renewable crop. Made with safe resins, they have extremely low formaldehyde emissions and make excellent floors for healthy homes.
Q: Where can I get a copy of the warranty for my Bruce hardwood flooring?
A: You can acquire a copy of your warranty here
Q: Can I wax my urethane floor?
A: Yes, however, it is not recommended. Once you wax a floor, it should be maintained as a wax-finished floor. Wax may inhibit the adhesion of future application of top coating materials or make it slippery.
Q: Where can I install solid or engineered products?
Solid products can only be installed on or above the outside soil line. Engineered flooring can be installed on, above, and below the soil line.
Q: Are there any rooms in the house where I should not install hardwood floors?
We do not recommend hardwood flooring in full bathrooms that have a shower or bathtub. These rooms have the potential for standing puddles of water that can damage wood floors.
Q: What type of adhesive do I need to use with my hardwood floor installation?
Bruce recommends several. Connection TM PR+, Equalizer TM and ProConnect TM . Equalizer is the only adhesive recommended for the installation of Natural Reflections®.
Q: Is the 2 in 1 underlayment needed if there is a foam already attached to the backing?
A: No. Additional underlayment is not recommended. However, if installing over concrete you must use the moisture barrier sheeting.
Q: Where can laminate flooring be installed?
A: You can install Bruce Laminate flooring over virtually any existing floor — wood, and wood underlayment, concrete, ceramic and resilient tile, vinyl sheet flooring, even carpet, if it’s fully adhered to a wood subfloor, and no more than 1/4″ thick. That means you don’t have to pull up old floors and deal with the mess or the hassle of repairing most subfloor damage. Just make sure your subfloor is structurally sound, dry, clean and flat.
Q: Can laminate flooring be installed on stairs?
A: Yes. You’ll need to fully adhere the flooring to the stairs without using foam underlayment and follow the special installation instructions for stair installations.
Q: Can laminate flooring be refinished?
Q: Does Cooper install Cork flooring?
Q: How do I log on to the cooper website?
A: Go to my Apron and logon to portal.cooperflooring.com. At the top of the opening page select Home Depot. Username is hdstorexxxx where “xxx” is your store number. The password is “topedog”, go depot spelled backwards.